Returns & Exchanges Policy

We want you to love your kawaii fashion finds, but if you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure all clothing remains unworn, unwashed, and with original tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all accessories and tags are included to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.